faq's

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How much do I need to order?

  • We have no minimum order
  • For Customers in the UK Carriage is free on orders over £150, otherwise carriage is £7.95. 
  • For International customers shipping is charged at cost price. Please select 'pay by invoice' when you checkout online and we'll be in touch with the shipping arrangements.
  • Cards are sold in units of 6 

How long will my order take to arrive?

  • All trade orders will take 5 working days and will be sent via 48 hour courier.

Do you send back-orders?

  • Unless otherwise requested generally we don’t record or send back-orders. If a product is out of stock, this will be marked on your delivery note and we won't invoice you for it.

How do I return something?

  • We take a lot of care to package your goods safely. In the rare event that you receive goods that have been damaged in transit please contact us immediately so that we can arrange to replace the goods, arrange a credit or a refund. Contact  sales@cheekychopscards.co.uk  When do I need to pay?
  • We process all first orders on a pro-forma basis and take payment before we dispatch the goods. If you’re ordering online you can pay immediately and we’ll send your order out straight away. If you order with us by other means we’ll send you a pro-forma invoice showing the correct amount to pay. 
  • Further orders can be on a 30 day account. Please see our full terms and conditions below.
  • Overseas orders are always pro-forma.  

How can I Pay?

  • Credit / debit card: Online straight away or call us with your details if you're paying by invoice.
  • BACS: Please contact us for our bank details.
  • Cheque: 

                 Payable to Special Days

Unit 12 Halcyon Court

                St Margerets Way

                Huntingdon

                PE29 6DG

Can I use your Images?

  • We’re happy for you to use our images on your websites or for publicity. You can lift these from our own website or for assistance please email sales@cheekychopscards.co.uk